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Context Help

If you lose your way inside our hosting Control Panel, the first step you should take is to press the Help button, which is visible on each page. A context menu will appear. It contains thorough info about all the actions that you can perform on the given page. Each popup appears on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have a vast range of educational video clips describing how to work with our Control Panel. They're made for those of you who would like to see how things are being done rather than only reading articles. In this way, anyone can quickly find their way around our web hosting Control Panel by simply watching our step-by-step video tutorials.

F.A.Q.

If you can't discover the answer you searching for, examine our extensive FAQ section, which contains questions asked by real clients and provides practical solutions. We constantly "revamp" our Frequently Asked Questions database with new Q&A's so as to embrace all the new additions and innovations associated with our web hosting platform.

Ticketing System

If you still can't find the solution you searching for in the Frequently Asked Questions section either, we have a excellent team of tech support engineers available 24-7-365 and eager to help you with any problem. Each trouble ticket you send will be responded to in less than 60 minutes (the average response time being only 20 minutes), so you will not have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 53044

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com